Embassy Suites By Hilton Knoxville West, Knoxville - Reviews, Room Options & Prices 2025

Book and save

up to 10%

compared to Booking.com

Key details

About the Hotel

9621 Parkside Drive, Knoxville, Tennessee, United States of America, 37922

Embassy Suites By Hilton Knoxville West, a 4-star hotel in West Knoxville's affluent commercial district, features a signature natural atrium at its heart. The property includes 5 meeting rooms, a gift shop, and offers complimentary evening receptions with appetizers and drinks on weekdays.

Spacious Two-Room Accommodations

140 air-conditioned two-room suites at Embassy Suites provide separate living and sleeping areas. Each unit includes a wet bar, microwave, refrigerator, two HDTVs, workstation, and complimentary high-speed internet.

Fresh Dining Options

Flying Spoons restaurant serves brick oven pizzas, burgers, and healthy entrees. The property provides daily made-to-order breakfast with omelets and breakfast meats, combining traditional American dishes with rotisserie and grill specialties.

Recreation and Business

Embassy Suites By Hilton Knoxville West maintains an indoor pool, spa tub, and sauna. The fitness center offers comprehensive workout options, while the business center operates 24/7.

Strategic Business Location

The hotel stands minutes from Hardin, Westbridge, Centerpoint, and Pellissippi Corporate Centers. Cultural attractions include Crescent Bend House & Gardens and Knoxville Museum of Art.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Queen Suite

Max:

5 persons

28 m²

Bed options:

1 King Size Bed

Air conditioning

room details

Check Prices

Two Room King Suite

Max:

4 persons

28 m²

Bed options:

1 King Size Bed

Air conditioning

room details

Check Prices

King Studio

Max:

4 persons

28 m²

Bed options:

1 King Size Bed

Air conditioning

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A guide to all available transportation options

City Center

Knoxville 10.1 mi

Airports

McGhee Tyson (TYS) 14.6 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Room service
Laundry
Stores/Commercial services
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Spa & Leisure

Indoor swimming pool
Sun terrace
Leisure/ TV room
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor
Curtains

Location

9621 Parkside Drive, Knoxville, Tennessee, United States of America, 37922

Map view

street view

9621 Parkside Drive, Knoxville, Tennessee, United States of America, 37922

City landmarks

400 N Peters Rd

Zuma Fun Center

3200 ft

Roll Arena

2000 ft

Golf Course

Dead Horse Lake Golf Course

2100 ft

AMC Classic Windsor Square 7

4200 ft

Church

Cokesbury United Methodist Church

3300 ft

Amusement & Theme Parks

Adventure Action Park

4200 ft

Church

The Episcopal Church of the Good Samaritan

5200 ft

Campground Chapel

1.1 mi

Cedar Bluff Church

1.2 mi

Church

Cedar Springs Presbyterian Church

1.2 mi

Watershed Building

1.2 mi

The Church at Knoxville

1.4 mi

All Saints Church

1.4 mi

Tusculum College Knoxville

1.4 mi

Church

All Saints Catholic Church

1.4 mi

Shepard of the Hills

1.5 mi

AMC Wynnsong 16

1.6 mi

Cedar Cliff Church

1.6 mi

Church

Shepherd Of The Hills Lutheran Church

1.6 mi

Ebenezer Church

1.6 mi

Church

Parkway Baptist Church

1.8 mi

Church

Knoxville Christian Center

1.8 mi

10925 Kingston Pike

Sir Goony's Family Fun Center

2.7 mi

700 Kidder Ln

Walker Springs Park

2.4 mi

Church

Grassy Valley Baptist Church

2.1 mi

West Knoxville Church

2.1 mi

Kingston Pike Church

2.2 mi

West Towne Church

2.2 mi

Concord Mennonite Church

2.2 mi

Church

West Towne Christian Church

2.2 mi

Nearby

AMC Classic Windsor Square 7

2000 ft

Restaurants

Chesapeake's West Knoxville

1300 ft

9630 Parkside Dr

Casens Steakhouse

4300 ft

9507 Kingston Pike

Sanctuary Vegan Cafe

4000 ft

151 N Seven Oaks Dr

The Chop House

3700 ft

9700 Kingston Pike Ste 21

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

7.0

Location

8.8

Service

7.2

Dining

7.8

John

United States of America, January 2025

6.0/10

My stay at Embassy Suites By Hilton Knoxville West was quite the mixed experience. I truly appreciated the welcoming staff and the vibrant breakfast atmosphere, but I faced some cleanliness issues in my room that detracted from the overall enjoyment. I would have loved for the housekeeping to be a bit more attentive during my stay.

Rooms

6.0

My room was spacious and comfortable. however, the cleanliness could have been better, especially in the bathroom where I found long hair and some mold in the humidifier. I was glad to have a sofa bed as an extra feature.

Service

8.0

The service was excellent. the front desk staff was friendly and accommodating, making it easy for me to check in early. However, it was frustrating when housekeeping knocked on my door multiple times before checkout time.

Location

8.0

The hotel's location is convenient, close to several nice restaurants. making it easy to explore the area during my visit. I enjoyed being in a pleasant neighborhood.

Dining

8.0

I loved the complimentary breakfast. the chefs brought a fun vibe with music and dancing! The evening reception was also enjoyable, although I found the quality of the restaurant food could use some improvement.

Facilities

7.0

The facilities were decent. I appreciated having room service and the workout area, although I was disappointed that the hot tub wasn't warm enough during my stay.

George

United States of America, January 2025

6.2/10

I had a decent stay at the Embassy Suites By Hilton Knoxville West. The location was great, and the spacious rooms were comfortable and clean. However, I did find some issues during my visit. The housekeeping was a bit pushy, and there were cleanliness concerns in my bathroom. Overall, I enjoyed the breakfast and the friendly service, but some aspects could use improvement.

Rooms

7.0

The rooms were spacious, modern, and equipped with a comfortable sofa and two TVs. However, I encountered cleanliness issues in my bathroom.

Service

8.0

The staff was friendly and helpful, providing early check-in and good service during my stay.

Location

9.0

The hotel is conveniently located, providing easy access to shopping and activities in the area.

Dining

10.0

I loved the complimentary breakfast, especially the made-to-order omelets and waffles, which were delicious!

Facilities

7.0

The hotel offers good facilities, including room service and a welcoming evening reception, but the hot tub was a little colder than expected.

Mike

United States of America, December 2024

6.6/10

I had a fantastic stay at the Embassy Suites in Knoxville. The staff was incredibly attentive and helpful, especially Dylan and Enrique. The breakfast options were delicious, but the experience at the bar during the nightly Manager's Reception could use some improvement.

Rooms

9.0

My King Studio was spacious and clean, offering great comfort with appealing furnishings and an extra TV in the sitting area. The only downside was a bit of noise that I didn't mention at the time.

Service

8.0

The staff were consistently polite and helpful. I felt well taken care of during my stay, though the bar service during the Reception could be improved.

Location

10.0

The hotel's location was convenient with easy access to restaurants nearby. It was also pet-friendly, which worked well for my family.

Dining

9.0

Breakfast was a highlight, with delicious scrambled eggs and crispy bacon. I appreciated the complimentary drinks offered during the evening reception.

Facilities

8.0

The hotel offered good room service options and convenient amenities. However, I felt the food at the restaurant could have been better.

Hugh

United States of America, December 2024

5.8/10

I had a good experience at Embassy Suites By Hilton Knoxville West, with a clean and spacious room and a location close to many dining options. However, I did notice that the breakfast service could have been better, as there were times when it felt a bit chaotic. Overall, it was a pleasant stay, though I would recommend double-checking room placement if noise is a concern.

Rooms

8.0

The King Studio was very clean and spacious, which made my stay comfortable. However, some noise issues did arise, particularly in rooms near the highway.

Service

7.0

The staff was very polite and helpful, yet there were times during breakfast where the service felt overwhelmed, leading to some frustrations.

Location

9.0

The hotel is conveniently located near various restaurants and attractions, making it easy for me to explore the area.

Dining

6.0

I enjoyed the complimentary breakfast, but I did find it chaotic at times. The food was decent, though the selection could be improved.

Facilities

7.0

The hotel offered room service and other amenities, but I felt that they could use more staff to enhance the overall experience, especially during busy times.

Shawn

United States of America, December 2024

6.8/10

During my stay at Embassy Suites By Hilton Knoxville West, I appreciated the spacious rooms and the location, which is great for accessing nearby attractions. However, I encountered several cleanliness issues that detracted from my overall experience. The service was friendly, but I felt that the management could improve their attention to detail and guest feedback.

Rooms

5.0

The room was spacious, but I noticed hair in the bathroom and on the towels. The sheets also had stains, which was quite disappointing.

Service

5.0

While the front desk staff was polite and efficient, I did not feel acknowledged as a Hilton Honors member during check-in. Despite my concerns about the room’s cleanliness, the response was lacking.

Location

8.0

The hotel is conveniently located in the Turkey Creek area of West Knoxville, close to cinemas and dining options, which made my trip enjoyable.

Dining

6.0

I enjoyed the breakfast offerings, which had a good selection, but the dinner room service left much to be desired in terms of speed and quality.

Facilities

5.0

While the hotel has decent facilities and ample parking, I did find the humidifier in the room to be dirty, which raises concerns about the overall cleanliness.